Users like audio because it is considered less intrusive. It has also helped to strengthen ties during confinement; voice notes have since been introduced alongside text messages.
On the supply side, the audio landscape is diversifying. Podcasts, which are increasingly numerous, now coexist with digital audio, a new service offered by social platforms. The latest example is the giant Facebook, which is investing in the format by offering a live audio discussion tool, and soon podcasts.
Podcasts, Live audio... the live audio market is booming
87% of French people listen to audio every day
According to a survey conducted by Harris Interactive, 87% of French people listen to audio every day. It must be said that this format has the advantage of being able to be consumed everywhere: on the way to work in a car, on a mobile phone while travelling or directly on a computer at home. No matter where or how you listen, audio easily takes the listener with it and engages them more than other media.
For brands, it’s also a chance to be remembered: 75% of listeners remember a brand name spoken in audio content.
The rise of podcasts
Audio is now synonymous with podcasts. In 2020, 900,000 podcasts were created worldwide, i.e. almost three times more than in 2019 (source: Chartable). In France too, the podcast has found its voice:
- 12.3 million people listen to a podcast at least once a month, 15% more than last year (source: Médiamétrie).
- 60% of consumers are under 35 years old – this is just the beginning for the audio sphere (source Médiamétrie).
- Brands are beginning to appropriate the format, which is less promotional: by 2022, the global podcast market could drain 4.5% of audio advertising spending (vs. 1.9% in 2018), or $1.6 billion (source: Warc). Some are going further and even creating their own podcast. Branded podcasts have gone from 6 in 2016 to 102 in 2020 (source: M6’s branded podcast observatory).
The emergence of social or conversational audio
Alongside podcasts, the rise of social or conversational audio responds to a strong demand for virtual spaces for discussion. The idea is to spend time together by voice. In a very simple and natural way, voice messages make it possible to keep a link closer to reality than text. They exploded on Messenger and WhatsApp during the lockdown. A new trend that logically pushes the market to adapt. To go further, and still in this idea that live chat creates a special bond, new services have emerged, such as Discord or ClubHouse.
The death of ClubHouse?
A meteoric rise in a short time
ClubHouse was undoubtedly at the origin of the social audio trend, but it is now disappearing from the landscape, as quickly as its rise. The invite-only audio application quickly became the talk of the town as many of us tried to gain access to its “Rooms” to create or listen to conversations.
In one year, it has been downloaded over 32 million times. In February 2021, it reached an exceptional peak with 9.5 million downloads. But the following month, the situation took a new turn with just under 3 million downloads in March. Then, 900,000 in May 2021.
Overly selective and intrusive, ClubHouse plummets
- Very selective, even too much so, access is only possible by sponsoring a user who has already registered. Another barrier to entry: for several months after its launch, only iPhone owners had access to the application. This was primarily a way for the creators to overcome a technical weakness. As far as users are concerned, this feeling of exclusivity attracts crowds at the beginning, but very quickly, a weariness is felt. French-speaking conversations became rare and the first “stars” of the network left.
- At the same time, the application is creating bad buzz following criticism of its handling of users’ personal data. Its privacy policy states that if a person registers, the names and numbers of all their contacts will be uploaded into a marketable database. This is news that scares off its users.
During these somewhat chaotic episodes for the application, some major players decided, in turn, to get into the audio business.
Facebook rolls out Live Audio Rooms internationally: a way to relaunch?
International rollout of the Facebook Live Rooms
In direct competition with Clubhouse, the Facebook Live Rooms is now accessible in all countries where Facebook is present. Described as ageing – the average age of its daily users is 45, compared to 23 for TikTok – the platform is taking advantage of the opportunity to give itself a facelift with audio. It is also an opportunity to offer content creators new means of expression.
How does it work?
Like ClubHouse, the Facebook “rooms” or audio rooms are places for live exchanges with other users, directly from the platform. Each participant can intervene by raising his or her hand or simply by adding a reaction. The Live Audio Rooms are accessed directly from the Facebook News Feed; the user can listen to a podcast while continuing to browse the social platform.
Enticing features
Facebook has not finished making news about audio and is already testing new features in the US. Shortened audios, similar to Instagram Reels, and podcasts will soon be added to the platform’s features. An Audio hub will bring together all of the group’s audio features: from podcasts to live audio to short-form audio.
Facebook Audio Rooms competitors
Twitter Spaces
On Twitter, Twitter Spaces are voice conversations between users of the platform with at least 600 followers. Like Live Audio Rooms, Spaces allows users to chat or join a conversation to exchange and react on a specific topic. Twitter is considering the addition of an online ticketing service, offering a number of seats and prices set by the host.
Greenroom
Spotify launched Greenroom in March 2021, joining Clubhouse’s competitors in the live audio chat sector. It is a standalone application, to be downloaded outside of Spotify. The principle remains the same as for ClubHouse and the others: create or participate in rooms. The participant can request to speak or chat directly in an audio chat room.
About Kolsquare
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